Products
Are personal air coolers the same as air conditioners?
No. Personal air coolers are designed for close-range comfort and are not a replacement for whole-room air conditioning.
How are the products powered?
Many products use USB power or a rechargeable battery. Please check the specifications on each product page before ordering.
Can I use essential oils?
Only use oils when the product page specifically states that the model supports aroma diffusion.
Orders and delivery
Where do you ship?
Available destinations, shipping methods, costs and estimated delivery windows are shown at checkout.
How can I get help with an order?
Use our Contact page and include your order number so we can assist you faster.
What is the return window?
Eligible returns can be requested within 30 days of delivery. Please review our Refund Policy and contact us before sending an item back.